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Something went wrong? Tell us.

Here's who to contact first, what to include, and where to go next if you're not satisfied with our answer.

Last updated 25 Sept 2026

How to raise a complaint

  1. Contact Krystal Capitals

    Most issues are sorted out quickly: call +91 94205 16805, email admin@krystalcapitals.com, or use the WhatsApp button. Tell us what happened and what you'd like us to do.

  2. Write to our grievance officer

    If you're not satisfied with our reply: Keshav Vyas, Grievance Officer · keshav@krystalcapitals.com.

  3. The fund house or its registrar

    For a problem with a transaction, units, a statement, a payout or your folio details, you can also contact the fund house (AMC) or its registrar, CAMS or KFin Technologies. Their investor-service contacts are on their websites and in the scheme documents.

  4. AMFI

    For a complaint about our conduct as a mutual fund distributor, you can write to AMFI (the Association of Mutual Funds in India), which registers distributors: amfiindia.com.

What to include

  • Your name and the email address you log in with.
  • The fund, amount and date of the order, SIP or redemption, if it's about one.
  • What happened, and what you'd like us to do.
  • Screenshots help.

If you suspect fraud

If you see an order, a login or a change you didn't make, call us straight away (details in step 1 above) and change your password. Krystal Capitals will never ask for your OTP or password.